Support

How can we help?

Quick answers are below. If you're still stuck, send an email and a real person will reply.

Email support

Write to quickdrawcards.app@gmail.com. Include your iPhone model and what you were doing when the problem happened. We usually reply within a couple of days.

Send an email

Frequently asked questions

Is Quick Draw free?

Yes. Quick Draw is free to download, and both games are free to play.

Do I need an account?

No. There's no sign-up, email, or password. Before you play with friends, you pick a display name and an avatar, and that's it.

How do I play with a friend?

Pick a game on the home screen, then tap Play a friend (Speed) or Play with friends (Nerts). You can share an invite link, or your friend can type in your room code. Once you've played someone, you can add them as a friend and invite them straight from your friends list next time.

Game invites expire after a few minutes. If a link stops working, send a fresh one.

How many people can play?
  • Speed is for 2 players: you against a friend or a bot.
  • Nerts is for up to 4 players. Empty seats are filled by bots, so a game with one friend still has four hands in play.
How do I learn the rules?

Each game has a How to Play tutorial on its screen that walks you through every move with a practice board. The short version:

  • Speed: play any card from your hand that's one higher or one lower than a card in the middle. Nobody takes turns. First to run out of cards wins.
  • Nerts: play solitaire at the same time as everyone else, building piles in the middle from ace up. The round ends when someone clears their 13-card Nerts pile.
Can I play without friends online?

Yes. Tap Play solo in either game to play against bots. Speed has Easy, Medium, and Hard bots; Nerts adds an Expert level and lets you choose how long the game runs.

I'm not getting notifications for invites

Open the iPhone Settings app, go to Notifications › Quick Draw, and turn on Allow Notifications.

A game froze or my connection dropped

Games with friends pause automatically when someone loses connection or leaves the app, and pick back up when they return. If a game stays stuck, close and reopen Quick Draw. If it keeps happening, email us and tell us what you saw.

How do I delete my data?

Email quickdrawcards.app@gmail.com with your display name and we'll delete your profile, friends list, and game history from our servers. Deleting the app removes everything stored on your phone. See the privacy policy for details.